At Pindrawa, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, shipping/billing address, payment details, when you place an order, sign up, or contact us.
- Usage Data: Website browsing behavior, IP address, browser type, device details, pages visited, and time spent, collected via cookies and analytics tools.
- Optional Data: Feedback, reviews, or survey responses you voluntarily provide.
We do not knowingly collect data from children under 13.
2. How We Use Your Information
We use your data to:
- Fulfill and manage orders: Process payments, ship products, send order confirmations.
- Improve our services: Analyze browsing patterns to improve website design, product offerings, and user experience.
- Communicate with you: Provide updates, promotional offers, and respond to your queries.
- Legal and security purposes: Comply with applicable laws, prevent fraud, and maintain site security.
We do not sell or rent your personal information to third parties.
3. Data Security and Your Rights
We implement strict measures (secure servers, encryption, limited access) to protect your data. However, no system is 100% secure, and we advise you to safeguard your passwords.
Your rights include:
- Requesting access to or correction of your personal data.
- Requesting deletion of your data (unless required by law to retain it).
- Opting out of marketing communications at any time.
To exercise your rights or if you have privacy-related questions, email us at pindrawatherootsofhimalaya@gmail.com